OUR SUPPORT

Where ?

On customer site or our site

Who is it for ?

Operators, technicians, maintenance, manager …

How ?

With training modules adapted to your equipment and your needs

Training catalogue

For the training of your teams, trust the professionals.
Technicians at your service to help you optimize the operation of your tool as much as possible.

The trainers will combine practice with theory in order to make you benefit from all our know-how.
You will thus be able to master all the technical aspects of the equipment.

>>> DOWNLOAD OUR TRAINING CATALOGUE HERE! <<<

Operator – Level 1

Essential: Manage and control production

1. Describe the general principles of sealing or thermoforming
2. Leading a production
3. Know and understand the requirements of safety, hygiene and cleaning

MASTER’S – LEVEL 2

Control and optimize production

1. Modify the basic machine settings and save them
2. Improve the quality of packaging and optimize settings
3. Know and understand the requirements of safety, hygiene and cleaning. Understand the different processes (vacuum and gas, tray and film, types of process)

MAINTENANCE – LEVEL 3

Maintenance : Understand, maintain and acquire a method of troubleshooting

1. Understand the process and machine controls
2. Control all the functions of the screen (operator / adjuster / maintenance)
3. Acquire a method of troubleshooting and determine its origins.
4. Understand and maintain the machine

A tailor-made training service with inter-company training!

Whether you are in the community or the agri-food sector sector, you can register for an inter-company training session in order to:

understand, maintain and acquire a method of troubleshooting your machines.

We offer these original sessions for the S2000 and O² 2500 traysealers.

Find all our dates by going to our registration form.

>>> Click here

Contact our customer service :  +33 251 571 591

Satisfaction and customer service are at the heart of our attentions. Beyond the quality and reliability of our industrial processes, we maintain a strong link with our customers. For this reason, we have set up an AGILE & REACTIVE organization resulting in several devices:

Proximity

An assistance service represented by our team of more than 25 technicians, mobile in France and abroad, which allow rapid intervention on site. Abroad, our agents provide the same services.

Reachability

A hotline of 17 advisers is backing up this first team. Dedicated to the management of the current businesses and remote maintenance, it makes it possible to preserve a continuity in the follow-up of the files and to repair you where necessary.

Sustainability

Machining centers and a stock of spare parts guarantee the maintenance of all our product ranges.

Our maintenance contract offers

3 formulas and options for eco and easy contracts.

Eco

• Preventive labor

Easy

• Preventive labor
• Preventive parts

Full

• Preventive labor
• Preventive parts
• Curative labor
• Curative parts
• Intervention within 24 hours

Optional :

For the eco and easy contracts, you can compose your follow-up by adding:

• Preventive labor
• Preventive parts
• Curative labor
• Curative parts
• Intervention within 24 hours